Privacy Policy

SUMINISTROS BOX COMERCIAL, S.L. will process your personal data to respond to requests made through this website. You may exercise your rights of access, rectification, erasure and portability, as well as restriction and objection to processing, by writing to [email protected]. We recommend reading this privacy policy before providing us with your personal data.

Use of the website does not require the user to provide any information about their identity, and the company cannot associate it with a specific user. Where personal data is provided, it will be collected and used in accordance with the limitations and rights set out in the applicable regulations.

Who is responsible for processing your data?

  • Data controller: SUMINISTROS BOX COMERCIAL, S.L.

  • CIF: B30581664

  • Postal address: C/ Comunidad Valenciana, s/n, Pol. Ind. La Capellanía, 30600 Archena (Murcia)

  • Email: [email protected]

What type of data do we process?

Depending on the products, services or features you wish to make use of at any given time, we will need to process different data. In general, this data will typically be, as applicable, the following:

  • Your identification data (name, surname, language, country from which you interact with us, contact details, etc.).

  • Connection, geolocation and browsing data (for example, if you interact with us from a mobile device).

  • Commercial information.

  • Data about your tastes and preferences.

When we ask you to fill in your personal data to access a feature or service on the website, we will mark some fields as mandatory, as they are necessary to provide you with the service. If you decide not to provide us with that data, you may not be able to complete your registration or enjoy those services or features.

For what purpose do we process your personal data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

Handling your requests or enquiries

We only process the personal data strictly necessary to manage or resolve the requests or enquiries you make through the various channels available on our website.

Social media management

If you follow us or contact us through the social networks on which we are present, we will process the data you provide through them solely to respond to your messages or comments and to manage our contact list.

Usability and quality analysis (cookies)

If you access our platform, we will process your browsing data for analytical and statistical purposes, to understand how users interact with it and to introduce improvements. We also occasionally carry out quality surveys to find out how satisfied our customers are and identify areas for improvement.

What is the legal basis for processing your data?

The legal basis that allows us to process your personal data depends on the purpose for which we process it:

  • Handling requests for information: the informed consent to respond to enquiries made through the website.

  • Marketing: the consent you give us.

  • Social networks: the informed consent to respond to enquiries made through the social network, as well as the fact of following us and being part of our contact list.

  • Usability and quality analysis (cookies): the user's consent to the installation of cookies.

For how long will we keep your data?

  • Request for information: for the time necessary to handle your request and, thereafter, 1 year.

  • Marketing: until you request to be unsubscribed or cancel your subscription.

  • Social networks: for the time necessary to handle your request and for as long as you remain a follower of our profile.

Will we share your data with third parties?

To fulfil the purposes set out in this Privacy Policy, it is necessary to give access to your personal data to third parties who provide us with support for the services we offer you, specifically: technology service providers.

What rights do you have when you provide us with your data?

We are committed to respecting the confidentiality of your personal data and guaranteeing that you can exercise your rights. You may exercise them free of charge by writing to us at [email protected], stating the reason for your request and the right you wish to exercise. If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity. In particular, regardless of the purpose or legal basis of the processing, you have the right to:

  • Request access to the data we hold about you.

  • Request the rectification of data we already hold (by actively providing it to us, you guarantee that it is true and accurate, and undertake to notify us of any changes).

  • Request the erasure of your data when it is no longer necessary for the purpose for which we process it, or when we no longer have a legal basis for doing so.

  • Request the restriction of the processing of your data, and in certain cases ask us to temporarily suspend processing or to keep your data beyond the time necessary in case you may need it.

  • Withdraw, at any time, the consent you have given us for any purpose.

  • Object to the processing of your data when it is based on our legitimate interest.

  • Lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) (www.aepd.es).

Changes to the privacy policy

We may amend the information contained in this Privacy Policy whenever we consider it appropriate. In such cases, we will notify you through various channels on the platform, or even to your email address when the change is significant for your privacy, so that you can review it, assess it and, where applicable, object to or unsubscribe from a service or feature.

Information about cookies

We use cookies and similar devices to make it easier for you to browse the platform, to understand how you interact with us and, in certain cases, to show you advertising based on your browsing habits. See our Cookie Policy for further details of the cookies we use, their purpose and other information of interest.